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	<title>Comments on: It&#8217;s Good to Know When to Fold</title>
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	<link>http://braindungeon.com/blog/its-good-to-know-when-to-fold/</link>
	<description>I&#039;m a prisoner of my own mind</description>
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		<title>By: Crystal</title>
		<link>http://braindungeon.com/blog/its-good-to-know-when-to-fold/comment-page-1/#comment-114</link>
		<dc:creator>Crystal</dc:creator>
		<pubDate>Sat, 18 Oct 2008 23:23:00 +0000</pubDate>
		<guid isPermaLink="false">http://braindungeon.com/blog/its-good-to-know-when-to-fold/#comment-114</guid>
		<description>Oh, if only it had lasted...</description>
		<content:encoded><![CDATA[<p>Oh, if only it had lasted&#8230;</p>
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		<title>By: Dustin</title>
		<link>http://braindungeon.com/blog/its-good-to-know-when-to-fold/comment-page-1/#comment-106</link>
		<dc:creator>Dustin</dc:creator>
		<pubDate>Wed, 08 Oct 2008 01:36:00 +0000</pubDate>
		<guid isPermaLink="false">http://braindungeon.com/blog/its-good-to-know-when-to-fold/#comment-106</guid>
		<description>Jessica - I certainly didn&#039;t expect it to end that way either. You&#039;re right, it was kind of a twilight zone moment! I came out pleased as well.&lt;br/&gt;&lt;br/&gt;Nicole - I&#039;m more of a Google fan...&lt;br/&gt;&lt;br/&gt;Oh, come on...that was kinda funny!</description>
		<content:encoded><![CDATA[<p>Jessica &#8211; I certainly didn&#8217;t expect it to end that way either. You&#8217;re right, it was kind of a twilight zone moment! I came out pleased as well.</p>
<p>Nicole &#8211; I&#8217;m more of a Google fan&#8230;</p>
<p>Oh, come on&#8230;that was kinda funny!</p>
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		<title>By: Nicole</title>
		<link>http://braindungeon.com/blog/its-good-to-know-when-to-fold/comment-page-1/#comment-105</link>
		<dc:creator>Nicole</dc:creator>
		<pubDate>Tue, 07 Oct 2008 17:57:00 +0000</pubDate>
		<guid isPermaLink="false">http://braindungeon.com/blog/its-good-to-know-when-to-fold/#comment-105</guid>
		<description>Yahooo!!!!!!</description>
		<content:encoded><![CDATA[<p>Yahooo!!!!!!</p>
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		<title>By: The Rock Chick</title>
		<link>http://braindungeon.com/blog/its-good-to-know-when-to-fold/comment-page-1/#comment-104</link>
		<dc:creator>The Rock Chick</dc:creator>
		<pubDate>Tue, 07 Oct 2008 12:18:00 +0000</pubDate>
		<guid isPermaLink="false">http://braindungeon.com/blog/its-good-to-know-when-to-fold/#comment-104</guid>
		<description>YOWSA! I certainly didn&#039;t expect this ending to the story. wow. I am speechless and that NEVER happens! &lt;br/&gt;&lt;br/&gt;I&#039;m very pleased the service manager did that for you guys. I like the &quot;treat customers the way you&#039;d treat your grandmother&quot; comparison. That&#039;s good!</description>
		<content:encoded><![CDATA[<p>YOWSA! I certainly didn&#8217;t expect this ending to the story. wow. I am speechless and that NEVER happens! </p>
<p>I&#8217;m very pleased the service manager did that for you guys. I like the &#8220;treat customers the way you&#8217;d treat your grandmother&#8221; comparison. That&#8217;s good!</p>
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		<title>By: Dustin</title>
		<link>http://braindungeon.com/blog/its-good-to-know-when-to-fold/comment-page-1/#comment-103</link>
		<dc:creator>Dustin</dc:creator>
		<pubDate>Tue, 07 Oct 2008 11:09:00 +0000</pubDate>
		<guid isPermaLink="false">http://braindungeon.com/blog/its-good-to-know-when-to-fold/#comment-103</guid>
		<description>Yeah, I guess it&#039;s kinda like that Heinz commercial &quot;Good things come to those who wait&quot;.&lt;br/&gt;&lt;br/&gt;You know when I came up with that customer service motto, at first I thought &quot;Treat customers like you want people to treat your mother,&quot; but then I thought that there&#039;s just too many people out there these days that don&#039;t like their mother&#039;s. So, I thought that grandmother would be a good one because people who have issues with their mother might still love their grandmother...lol. I figure that in many cases the word &quot;grandmother&quot; makes people think &quot;sweet old lady&quot; plus, if someone wants their grandmother treated poorly, perhaps they don&#039;t belong in customer service lol.</description>
		<content:encoded><![CDATA[<p>Yeah, I guess it&#8217;s kinda like that Heinz commercial &#8220;Good things come to those who wait&#8221;.</p>
<p>You know when I came up with that customer service motto, at first I thought &#8220;Treat customers like you want people to treat your mother,&#8221; but then I thought that there&#8217;s just too many people out there these days that don&#8217;t like their mother&#8217;s. So, I thought that grandmother would be a good one because people who have issues with their mother might still love their grandmother&#8230;lol. I figure that in many cases the word &#8220;grandmother&#8221; makes people think &#8220;sweet old lady&#8221; plus, if someone wants their grandmother treated poorly, perhaps they don&#8217;t belong in customer service lol.</p>
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		<title>By: Jen</title>
		<link>http://braindungeon.com/blog/its-good-to-know-when-to-fold/comment-page-1/#comment-102</link>
		<dc:creator>Jen</dc:creator>
		<pubDate>Tue, 07 Oct 2008 03:29:00 +0000</pubDate>
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		<description>YAY!!! I am glad you got your truck back and patience pays off huh :p  &lt;br/&gt;&lt;br/&gt;Treating customers like they were your grandma lol I guess that is a good motto to go by</description>
		<content:encoded><![CDATA[<p>YAY!!! I am glad you got your truck back and patience pays off huh :p  </p>
<p>Treating customers like they were your grandma lol I guess that is a good motto to go by</p>
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